Ledger.com/Start® | Getting Started — Ledger Support (Official Guide)

Ledger.com/Start® is the official and most trusted starting point for setting up a Ledger hardware wallet. If you have recently purchased a Ledger device such as Ledger Nano S Plus, Ledger Nano X, or Ledger Stax, visiting the official onboarding page at https://www.ledger.com/start is essential to ensure security, authenticity, and correct setup. This guide explains everything you need to know about getting started with Ledger, step by step, using only official Ledger resources.

What Is Ledger.com/Start®?

Ledger.com/Start® is the official Ledger Support page designed to help new users safely initialize their hardware wallet. It provides:

  • Verified download links for Ledger Live

  • Step-by-step device setup instructions

  • Security best practices

  • Recovery phrase guidance

  • Firmware and authenticity checks

To avoid phishing scams or fake apps, Ledger strongly recommends that users only begin their setup from the official link:
https://www.ledger.com/start

Why You Should Use the Official Ledger.com/Start® Link

Using unofficial websites or third-party guides can expose you to serious security risks. Ledger.com/Start® ensures:

  1. You download the authentic Ledger Live application

  2. Your device is verified as genuine

  3. You generate your recovery phrase offline

  4. You never share sensitive information online

Always double-check the URL and make sure you are on the official Ledger website:
https://www.ledger.com/start

Supported Ledger Devices

Ledger.com/Start® supports all current Ledger hardware wallets, including:

  • Ledger Nano S Plus

  • Ledger Nano X

  • Ledger Stax

Each device has a slightly different interface, but the setup process guided on Ledger.com/Start® is simple and user-friendly for all models.

Step 1: Unbox and Check Your Ledger Device

When you receive your Ledger hardware wallet:

  • Ensure the box is sealed and untampered

  • Ledger devices never come with a pre-set PIN or recovery phrase

  • If you find a recovery phrase already written down, do not use the device

If you have concerns, stop immediately and visit https://www.ledger.com/start for official support instructions.

Step 2: Visit Ledger.com/Start®

Open your browser and go directly to:
https://www.ledger.com/start

From here, select your Ledger device model. The page will automatically guide you through the correct setup process based on your operating system (Windows, macOS, Linux, Android, or iOS).

Step 3: Download Ledger Live (Official App)

Ledger Live is the official companion application for managing your crypto assets. Through Ledger.com/Start®, you will be redirected to the correct and secure Ledger Live download page.

Ledger Live allows you to:

  • Install and manage crypto apps

  • Send and receive cryptocurrencies

  • Check balances in real time

  • Stake supported assets

  • Buy, sell, and swap crypto (where available)

Always download Ledger Live only from Ledger.com/Start® or directly from Ledger’s official domain.

Step 4: Install Ledger Live and Connect Your Device

After downloading Ledger Live:

  1. Install the application on your device

  2. Connect your Ledger hardware wallet via USB or Bluetooth (Nano X / Stax)

  3. Open Ledger Live and choose “Set up as new device”

Ledger Live will guide you through the process exactly as described on Ledger.com/Start®.

Step 5: Set a Secure PIN Code

You will be asked to create a PIN code directly on your Ledger device. This PIN:

  • Protects your device from unauthorized access

  • Is required every time the device is connected

  • Can be changed later if needed

Choose a PIN that is difficult to guess and never share it with anyone.

Step 6: Write Down Your Recovery Phrase (Most Important Step)

During setup, your Ledger device will generate a 24-word recovery phrase. This phrase is the only backup of your wallet.

Important rules explained on Ledger.com/Start®:

  • Write the words down on paper (never digitally)

  • Keep the phrase offline and private

  • Never share it with anyone

  • Ledger will never ask for your recovery phrase

If your Ledger device is lost, stolen, or damaged, the recovery phrase is the only way to restore your funds.

Step 7: Confirm Your Recovery Phrase

Ledger Live will ask you to confirm your recovery phrase by selecting words in the correct order. This ensures you have written it down correctly.

If you make a mistake, restart the process. This verification step is a critical security feature explained clearly on https://www.ledger.com/start.

Step 8: Verify Device Authenticity

Once setup is complete, Ledger Live performs a genuine check. This verifies that:

  • Your Ledger device is authentic

  • The Secure Element chip is genuine

  • The firmware is trusted

This process only works through the official Ledger Live app downloaded from Ledger.com/Start®.

Step 9: Install Crypto Apps

After your device is verified:

  • Open the “My Ledger” section in Ledger Live

  • Install apps for cryptocurrencies you plan to use (Bitcoin, Ethereum, etc.)

  • Apps are installed directly onto your Ledger device

You can install and uninstall apps anytime without affecting your funds.

Step 10: Add Accounts and Start Using Ledger

Once apps are installed:

  • Add accounts for each cryptocurrency

  • Receive crypto by sharing your public address

  • Send crypto by confirming transactions on your Ledger device

All transactions must be physically approved on the hardware wallet, ensuring maximum security.

Security Tips from Ledger Support

Ledger.com/Start® emphasizes strong security habits:

  • Never share your recovery phrase

  • Beware of phishing emails pretending to be Ledger

  • Bookmark https://www.ledger.com/start for future reference

  • Always verify transaction details on the device screen

  • Keep your firmware and Ledger Live up to date

Ledger Support will never contact you first asking for private information.

What If You Already Have a Recovery Phrase?

If you already own a Ledger wallet and want to restore it:

  • Choose “Restore from recovery phrase” in Ledger Live

  • Enter your 24-word phrase directly on the device

  • Follow the instructions provided on Ledger.com/Start®

Never enter your recovery phrase on a computer or phone keyboard.

Common Issues and Troubleshooting

Ledger.com/Start® provides solutions for common problems such as:

  • Device not recognized

  • Bluetooth connection issues

  • Ledger Live installation errors

  • Forgotten PIN (requires device reset and recovery phrase)

For unresolved issues, Ledger Support can be accessed directly from the official site.

Why Ledger Is Trusted Worldwide

Ledger is trusted by millions of users because:

  • Private keys never leave the device

  • Secure Element chip technology

  • Open-source Ledger Live components

  • Regular firmware updates

  • Transparent security audits

Starting at https://www.ledger.com/start ensures you benefit from these protections from day one.

Final Thoughts

Ledger.com/Start® is the only official and secure way to set up your Ledger hardware wallet. Whether you are new to crypto or an experienced investor, following the official Ledger Support onboarding process protects your assets and your privacy.

Always remember:

By following the steps outlined on Ledger.com/Start®, you can confidently manage, store, and grow your crypto assets with industry-leading security.

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